abc9 Terms & Conditions — Please Read Before Use

1General Terms & Conditions

These Terms & Conditions ("Terms") constitute a legal agreement between the abc9 platform ("abc9", "we", "us") and the user ("you", "member"). By accessing the abc9 website or any related services, you agree to be bound by these Terms.

Abc9 is an internationally licensed online gaming platform. Our services are available only to individuals in jurisdictions where online gaming is legal and who are 18 years of age or older. It is the user's responsibility to ensure that using abc9 is lawful in their jurisdiction.

Abc9 reserves the right to update these Terms & Conditions at any time. Changes will be announced on the website. Continued use of the platform after any update means you accept the revised terms.

• These Terms apply to all abc9 services.
• These terms are available in both Bengali and English — the English version shall prevail in the event of any conflict.
• abc9 operates in compliance with applicable laws and under the oversight of its licensing authority.

2Account Registration & Verification

Registration at abc9 requires accurate and up-to-date information. If any false or misleading information is provided at sign-up, abc9 reserves the right to close the account.

• You must be at least 18 years old to register.
• You must provide your correct name, address, phone number, and email.
• It is the user's responsibility to keep their account password confidential.
• A national ID card or passport may be required for KYC verification.
• Accounts must not be shared with or used by third parties.
• Any changes to your information must be reported to abc9 support immediately.

3Deposit & Withdrawal Rules

Deposits and withdrawals at abc9 are available via Mobile Banking, Nagad, and Rocket. All transactions are processed through secure, encrypted channels. Deposits are generally instant, and withdrawals are typically completed within 3–24 hours.

• Minimum deposit: BDT 500. Maximum limits vary depending on the payment method.
• Minimum withdrawal: BDT 1,000. Larger amounts may require additional verification.
• abc9 does not charge any deposit fees; charges from the payment provider may apply.
• KYC verification must be completed on your account before withdrawals can be processed.
• Deposits and withdrawals must be made using the same payment method.
• abc9 reserves the right to place a hold on suspicious transactions for investigation.

Before initiating a withdrawal, make sure there are no outstanding wagering requirements on any active bonus in your account. Withdrawals will not be possible until all wagering conditions have been met.

4Bonus & Promotion Terms

Abc9 regularly offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus has its own terms, which are detailed on the promotions page.

• Bonuses are only valid on eligible games and do not apply to all games.
• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• Bets placed with bonus funds are generally treated differently when calculating withdrawal eligibility.
• abc9 reserves the right to modify or cancel any bonus offer at any time.
• Bonuses may be forfeited if promotion abuse is suspected.
• A referral bonus requires the referred friend to make their first deposit.

5Betting & Gaming Rules

Certain general rules apply when playing Sports Betting and casino games on abc9. Each game has its own specific rules, and players are advised to read them before starting.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is voided due to a technical error, the stake will be refunded in full.
• Live betting outcomes depend on real-time data.
• If there is evidence of match-fixing or manipulation of an event's outcome, all related bets will be voided.
• The RNG (Random Number Generator) used in casino games is regularly audited by independent third parties.
• abc9's liability is limited in the event of server issues on the game provider's end.

6Prohibited Activities

The following activities are strictly prohibited on the abc9 platform. If any prohibited activity is detected, the account will be immediately suspended or terminated and the balance may be forfeited.

• Creating or operating multiple accounts.
• Bonus system abuse or arbitrage betting.
• Using another person's account or committing identity fraud.
• Money laundering or any illegal transactions.
• Attempting to hack or manipulate the platform's software.
• Allowing minors to access or use an account.
• Collusion or any attempt to manipulate game outcomes as a group.

7Privacy & Personal Data

Abc9 collects, stores, and processes users' personal data solely for the purposes of providing services, verifying identity, and meeting legal obligations.

For more details, visit our Privacy Policy Read the page. We never sell your information to third parties.

• All data is protected with SSL encryption.
• Information may be disclosed to regulatory authorities when required by law.
• Users may contact support to view or delete their personal data.

8Responsible Gaming

Abc9 firmly believes that gaming is for entertainment — not addiction. We are committed to helping members build healthy gaming habits.

• Deposit Limits: set daily, weekly, or monthly spending limits.
• Session Limit: Automatically log out after a set period of time.
• Self-Exclusion: Request to suspend your account for anywhere from 24 hours to permanently.
• Cooling-Off Period: pause your account for a temporary break.

For more information, visit our Responsible Gaming View the page.

9Account Closure & Suspension

Users may close their account at any time by contacting support. It is advisable to withdraw any active balance before doing so.

• abc9 reserves the right to terminate accounts without notice in the event of a rule violation.
• Any valid balance remaining in a closed account will be refunded subject to verification.
• Account balances may be forfeited in cases involving prohibited activities.
• New accounts cannot be opened while a self-exclusion is active.

10Dispute Resolution

For any dispute or complaint, please contact the abc9 support team first. Our support team will endeavour to respond to your complaint within 72 hours.

• A formal resolution will be provided within 30 days of the complaint submission date.
• If a dispute remains unresolved, it may be referred to arbitration through the licensing authority.
• In any dispute regarding game outcomes, game logs and server data shall be treated as the definitive evidence.

11Terms & Conditions Updates

Abc9 reserves the right to amend these Terms & Conditions at any time. Members will be notified of significant changes by email or via a notice on the platform. Continued use of the service after any changes constitutes acceptance of the updated terms.

The date of the most recent update will be shown at the top of this page. We recommend checking back regularly.